222 lines
4.4 KiB
Markdown
222 lines
4.4 KiB
Markdown
# Spanglish Website – Privacy Policy
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Last updated: [Insert Date]
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---
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## 1. Introduction
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Spanglish ("we", "us", "our") operates a community events and language exchange platform in Paraguay.
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This Privacy Policy explains how we collect, use, store, and protect personal data when users interact with our website, services, and events.
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By using our website and services, you agree to the practices described in this policy.
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---
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## 2. Legal Basis
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This policy is aligned with Paraguayan regulations on electronic commerce and personal data protection, as well as international best practices.
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We process personal data based on:
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* User consent
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* Contractual necessity (event participation)
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* Legal obligations (invoicing, accounting)
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* Legitimate business interests
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---
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## 3. Information We Collect
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We may collect the following personal data:
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### 3.1 Identification Data
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* Full name
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* Email address
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* Phone number
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* Username (if applicable)
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### 3.2 Account Data
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* Login credentials (encrypted)
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* Authentication methods (Google, email code)
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* Account status
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### 3.3 Booking & Event Data
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* Event registrations
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* Ticket history
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* Attendance records
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* Payment status
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### 3.4 Financial & Tax Data
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* Payment references
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* Transaction records
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* RUC number (if provided)
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* Invoice information
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We do not store credit card details.
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### 3.5 Technical Data
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* IP address
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* Browser type
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* Device information
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* Access logs
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---
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## 4. How We Use Your Information
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We use personal data to:
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* Manage event registrations
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* Process payments
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* Generate invoices
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* Communicate with users
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* Provide customer support
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* Improve our services
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* Comply with legal obligations
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* Prevent fraud and abuse
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We do not sell personal data to third parties.
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---
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## 5. Legal Use of RUC Information
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If you provide a RUC number, it is used exclusively for:
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* Issuing tax-compliant invoices
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* Accounting and reporting obligations
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RUC data is stored securely and accessed only by authorized staff.
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---
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## 6. Cookies and Tracking
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We may use cookies and similar technologies to:
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* Maintain user sessions
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* Analyze website usage
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* Improve performance
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Users may disable cookies in their browser settings. Some features may not function correctly without cookies.
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---
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## 7. Data Sharing
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We may share limited data with trusted service providers, including:
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* Payment processors (TPago, Bancard, LNbits)
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* Email service providers
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* Hosting providers
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* Analytics providers
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These providers process data only under our instructions.
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We may disclose information when required by law.
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---
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## 8. Data Storage and Security
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We implement technical and organizational measures to protect personal data, including:
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* Encrypted passwords
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* Secure servers
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* Access controls
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* Regular backups
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* Monitoring and logging
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Despite our efforts, no system is completely secure.
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---
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## 9. Data Retention
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We retain personal data only as long as necessary for:
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* Service provision
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* Legal compliance
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* Accounting requirements
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* Dispute resolution
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When no longer required, data is securely deleted or anonymized.
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---
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## 10. User Rights
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Users have the right to:
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* Access their personal data
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* Correct inaccurate data
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* Request deletion
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* Withdraw consent
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* Object to certain processing
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* Request data export
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Requests may be submitted via our contact page.
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---
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## 11. Marketing Communications
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Users may opt in to receive promotional emails.
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Users may opt out at any time using the unsubscribe link or account settings.
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---
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## 12. International Data Transfers
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Some service providers may be located outside Paraguay.
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When data is transferred internationally, we ensure adequate protection measures.
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---
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## 13. Children’s Privacy
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Our services are intended for users aged 16 and older.
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We do not knowingly collect data from minors without parental consent.
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---
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## 14. Changes to This Policy
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We may update this Privacy Policy periodically.
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Changes will be published on this page with an updated date.
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Continued use of the service constitutes acceptance of the revised policy.
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---
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## 15. Contact Information
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For privacy-related questions or requests, contact:
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Spanglish
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Email: [Insert Contact Email]
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Website: [Insert Website URL]
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---
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## 16. Supervisory Authority
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If you believe your data protection rights have been violated, you may contact the relevant Paraguayan regulatory authority.
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---
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## 17. Acceptance
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By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
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