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frontend/legal/terms_policy.md
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# Spanglish Website – Terms & Conditions
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Last updated: [Insert Date]
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---
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## 1. Introduction
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These Terms and Conditions ("Terms") govern the use of the Spanglish website and services.
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By accessing or using our platform, you agree to be bound by these Terms.
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If you do not agree, you must not use our services.
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---
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## 2. About Spanglish
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Spanglish is a community-based language exchange and cultural events platform operating in Paraguay.
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We organize in-person and online events for language learning and social interaction.
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---
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## 3. Eligibility
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To use our services, you must:
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* Be at least 16 years old
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* Provide accurate and complete information
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* Have legal capacity to enter into agreements
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We reserve the right to refuse service to anyone at our discretion.
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---
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## 4. User Accounts
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### 4.1 Account Creation
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Users may create accounts using email, password, Google login, or email codes.
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Accounts may also be created automatically during booking.
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### 4.2 Account Responsibility
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Users are responsible for:
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* Maintaining account security
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* Protecting login credentials
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* All activity under their account
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We are not liable for unauthorized access caused by user negligence.
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---
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## 5. Event Registration and Tickets
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### 5.1 Booking
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Event bookings are subject to availability.
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A booking is only considered confirmed after payment is approved.
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### 5.2 Ticket Ownership
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Tickets are personal and non-transferable unless explicitly allowed.
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Group tickets remain the responsibility of the purchaser.
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### 5.3 Admission Rights
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We reserve the right to deny entry to participants who:
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* Violate event rules
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* Engage in disruptive behavior
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* Appear intoxicated
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* Harass other participants
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No refunds are provided in such cases.
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---
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## 6. Payments
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### 6.1 Accepted Methods
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We accept payments through:
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* Paraguayan bank transfer
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* TPago / Bancard
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* Bitcoin / Lightning
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* Cash at the door
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Availability may vary per event.
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---
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### 6.2 Payment Approval
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Some payment methods require manual verification.
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Tickets are confirmed only after payment approval.
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---
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### 6.3 Pricing
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All prices are displayed in Paraguayan Guaraní (Gs) unless otherwise stated.
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Prices may change without prior notice for future events.
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---
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## 7. Invoices
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Invoices are issued for paid bookings when RUC information is provided.
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Users are responsible for providing accurate tax data.
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Incorrect data may result in invalid invoices.
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---
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## 8. Cancellations and Changes
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Event details such as date, time, or location may change due to unforeseen circumstances.
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Users will be notified of significant changes.
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Spanglish reserves the right to cancel events if necessary.
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Refunds in such cases are governed by the Refund & Cancellation Policy.
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---
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## 9. Refund Policy Reference
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Refunds and cancellations are governed by the separate Refund & Cancellation Policy document, which forms part of these Terms.
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---
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## 10. User Conduct
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Users agree to:
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* Respect other participants
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* Follow staff instructions
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* Avoid discriminatory or abusive behavior
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* Comply with local laws
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Violations may result in removal without refund.
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---
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## 11. Intellectual Property
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All website content, including text, graphics, logos, and software, is owned by Spanglish or its licensors.
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Unauthorized use is prohibited.
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---
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## 12. Limitation of Liability
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To the maximum extent permitted by law:
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* Spanglish is not liable for indirect damages
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* Participation is at the user’s own risk
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* We are not responsible for lost belongings
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* We are not responsible for third-party services
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---
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## 13. Health and Safety
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Participants are responsible for their own health and safety during events.
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Users must inform staff of relevant medical conditions if necessary.
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We may refuse participation if safety is compromised.
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---
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## 14. Force Majeure
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We are not liable for failure to perform due to events beyond our control, including:
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* Natural disasters
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* Government actions
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* Pandemics
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* Power failures
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* Internet outages
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---
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## 15. Termination
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We may suspend or terminate accounts for violations of these Terms.
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Termination does not affect outstanding payment obligations.
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---
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## 16. Privacy
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Personal data is processed in accordance with our Privacy Policy.
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---
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## 17. Governing Law and Jurisdiction
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These Terms are governed by the laws of the Republic of Paraguay.
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Any disputes shall be resolved in the courts of Paraguay.
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---
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## 18. Changes to These Terms
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We may update these Terms periodically.
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Changes will be published with an updated date.
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Continued use constitutes acceptance.
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---
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## 19. Contact Information
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For questions regarding these Terms, contact:
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Spanglish
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Email: [Insert Contact Email]
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Website: [Insert Website URL]
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---
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## 20. Acceptance
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By using our website and services, you confirm that you have read, understood, and agreed to these Terms and Conditions.
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